Pantum M5005 User Manual download pdf (Page 84)

9-7

Note: • If the problem remains after the above operations, please contact Pantum

Customer Service.

Problem

Type

Problem Cause Solution

Problems

with

handling

paper

Paper feed

failure

• The print media is loaded

incorrectly.

•

The print media is beyond the

use specification range.

• The feed roller is dirty.

• Please correctly load the

print media. If you use special

print media for printing, please

print with the manual feeder

tray.

•

Please use the print media

within the specification range.

• Clean the feed roller

Paper jam • There is too much paper in

the tray.

•

The print media is beyond the

use specification range.

• There is foreign matter in

the feed channel.

• The feed roller is dirty.

• Internal parts failure.

• Remove excess paper from

the tray. If you print on special

print media, please use the

manual feeder tray.

• Make sure to use the paper

that meets specifications.

If you print on special print

media, please use the manual

feeder tray.

• Clean the feed channel.

• Clean the feed roller

Print multipage

feed

• Excessive static electricity

on the print media.

•

The print media is damp and

sticks together.

• Internal parts failure.

• Separate the print media

to eliminate some static

electricity. It is suggested that

you use the recommended

print media.

• Separate the print media or

use new print media.

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Pantum M5005 User Manual Page 84

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