Pantum M5005 User Manual download pdf (Page 87)

9-10 10

Problem Cause Solution

Black background

(gray background)

• The print media does not meet

use specification, such as the

media is damp or too rough.

• The toner cartridge is dirty.

• The parts inside the toner

cartridge are damaged.

• The feed channel is dirty.

• The transfer voltage inside the

printer is abnormal.

• Scanning exposure.

• If black background or gray

background appears on the copied

or scanned pages, the platen glass

may be dirty.

• Please use the print media

within the specification range.

• Clean the feed channel inside

the printer.

•

Please first close the cover on

the manuscript, and then carry out

copying and scanning.

• Clean the platen glass.

Cyclical traces

appear

• The toner cartridge is dirty.

• The parts inside the toner

cartridge are damaged.

• The fuser component is damaged.

• Clean or replace the toner

cartridge

• Please contact Pantum

Customer Service to repair and

replace the fuser component.

Skewed pages

• The print media is loaded

incorrectly.

• The feed channel of the printer is

dirty.

• Ensure correct loading of the

print media.

• Clean the feed channel inside

the printer.

Wrinkled paper

• The print media is loaded

incorrectly.

• The print media does not meet

use specification.

• The feed channel inside the

printer is dirty.

• The fuser component of the

printer is damaged.

• Ensure correct loading of the

print media.

• Please use the print media

within the specification range.

• Clean the feed channel inside

the printer.

The back of the

printout is dirty

• The toner cartridge is dirty.

• The transfer roller inside the

printer is dirty.

• The transfer voltage inside the

printer is abnormal.

• Clean or replace the toner

cartridge

• Clean the internal transfer parts

of the printer.

1 2 ... 82 83 84 85 86 87 88 89 90 91 92

Comments to this Manuals

No comments