Pantum M5005 User Manual download pdf (Page 85)

9-8

9.3.2. Software

Status Recommended Solution

When the printer is

connected, during the steps

from installing to searching

for printers, the driver file

copying interface can not be

accessed, and the installation

can not be continued.

• When selecting a printer series, ensure to select the

same series as the printer and that which the printer is

powered on.

• Ensure that the USB interface cable is properly connected.

• Download and reinstall the latest version of the driver.

• If the problem remains, please contact the Pantum Customer

Service Center.

“M5000-M6000 Series

printer driver has not been

successfully installed, please

reinstall it.” will be displayed

by Pantum when copying the

data.”

If you select the Setup.exe file yourself, please ensure that the

selected Setup file is consistent with the system bit, or quit the

Setup program and click the Autorun.exe file to start the driver

installation in accordance with corresponding steps.

If the above operations do not fix the problem, please deal with

it as described below:

1) Right click on the My Computer icon, select Manage, then

Services and Applications, and then Services.

2) Select the print spooler service in the Services interface and

manually enable the service. (The service is used to support

the printer to print. To use the printer, make sure that the

service is enabled.)

3) Restart the Autorun.exe file and finish the driver installation

following the wizard.

The printer still does not work

after completing the driver

installation.

Installation files may be damaged. Clean up the residual

driver files and download the latest driver corresponding to

the printer, then install the new driver with the Autorun.exe file

following the normal steps.

9.3.3. Image Defects

Problem Cause Solution

A B C D

a b c d e

1 2 3 4 5

The printout is whitish

or light

• Toner is low.

• The print media does not meet

use specification, such as the

media is damp or too rough.

• The resolution in the print

program is set too low, the density

is set too low, or Toner Save Mode

is checked.

• The toner cartridge is damaged.

• Please properly use the print

media within the specification

range.

• Set the print resolution and

the density in the program or

uncheck Toner Save Mode.

1 2 ... 80 81 82 83 84 85 86 87 88 89 90 91 92

Comments to this Manuals

No comments

Pantum M5005 User Manual Page 85

Comments to this Manuals

Related products and manuals for Printers Pantum M5005